Business Consulting Services
Consulting services for advanced projects, both pre and post-construction. These also include advanced planning, voice and data cabling services, blueprint review and any complex network system consulting in general, with Level 3 Engineering consultants.
Vendor Management
We can deal with your phone guy, your web guy, and any service provider you wish us to manage for you. Primarily vendor management involves dealing with local phone systems, phone contractors and larger services providers. For Web development and management we will work with providing all connectivity and content for web projects as needed. Both this and AMT’s Consulting Services play the largest role in being your company’s IT Director, your Virtual CIO.
Managed Nodes
Just like the Always-On Agents monitor Destkops and Servers, with our managed IT services we can program an agent to monitor your routers and network devices for uptime, and flat-rate monthly support for any and all repairs and changes on routers, firewalls and switches.
Application Management
AMT Engineers and technicians can not only learn your primary line-of-business applications but can support, train, create and repair applications for you so you can focus on running your business.
24x7x365 Monitoring and Ticketing
Always-On Customers have Always-On agents on their computers that monitor hardware failure (and predictive hardware failure), antivirus function and updates, backups, and any number of pre-defined statistics to check.
Always-On managed IT services customers have access to our customer portal to submit, review and manage all tickets and support requests
24x7x365 USA-based Help Desk
Always-On managed IT services customers can have access to a 24x7x365, Level 1 training and support service based in the USA, for a monthly Flat-rate
Add/Move/Change Project Management
Always-On clients have access to Level 1, 2, and level 3 engineers for project management and upgrades at a flat-rate monthly fee. Our managed IT services include new server installation, migration, and any technical project you would like us to manage.
Registrant and Internet Domain Name Management
DNS, MX records changes, A-Record Changes, Expiration notices. We will make any changes to your .com’s as well as managing critical renewal dates and costs.
Proof-of-Concept, Pilot and Lab Testing
Any R&D or proof of concept, lab testing is available to Always-On clients so we can ensure that your new software will work in the environment you plan to install it in. These lab services can save countless hours of downtime when an installation conflicts with a previously installed software or server configuration.
Disaster Recovery – Always-On Backup and the BDR
Always-On Backup and the BDR are the most reliable backup available on today’s market.
True server redundancy. If a server goes down, Always-On has it back up within hours.
Backups every 15 minutes—You won’t lose this morning’s work because yesterday’s tape is the most recent backup.
Off – site redundancy available—HIPAA and Sarbanes Oxley compliant
100% automated-no tapes to change, no failed backups.
24/7 monitoring of all features and all needed restorations included.
Virualization – Server and PC virtualization
All Mountain Technologies’ Engineers are experienced in installing, configuring and supporting virtual servers through multiple platforms. Virtualization and Cloud hosting are our most popular products right now primarily because of two factors:
1. The industry trend of moving products offsite for accessibility, backup and reliability of larger server farms.
2. The reduced cost of electricity and maintenance on virtual servers.
